Frequently Asked Questions
Everything you need to know about upgrading your home with Powerland.
What are your standard shipping times for large appliances?
Standard shipping for large home appliances typically takes 5-7 business days. You will receive a tracking number and a scheduled delivery window once your order leaves our warehouse.
Do you offer professional installation services?
Yes, Powerland offers professional installation for most major appliances and smart home systems. You can select the 'Expert Installation' add-on during the checkout process.
What is your return policy for home goods?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition. Please note that a restocking fee may apply to large furniture and major appliances.
Are the products covered by a manufacturer's warranty?
Every product sold at Powerland comes with a full manufacturer's warranty. We also offer extended protection plans for additional peace of mind on your high-value home investments.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. For larger home projects, we also offer flexible financing options through our partner providers.
Can I change or cancel my order after it has been placed?
Orders can be modified or canceled within 12 hours of placement. After this window, the order may have already entered the shipping process, in which case our standard return policy would apply.